We now offer our clients the Birkman Method personality and interest inventory. The Birkman Method is a powerful tool that identifies a person’s passions, behaviors, motivations, and interests. For more information, go to our Birkman Method Page.
We don’t do canned…
At ICTS, there are no, “canned” courses, so you won’t find detailed course descriptions on our website. All ICTS programs are customized to the needs, goals and objectives of your organization. Therefore, the information presented, role plays, case studies and experiential learning exercises directly reflect the situations and challenges your people face daily.
The following are some of training, consulting and coaching topics we have provided for our clients. For a sample course description, or to ask about consulting or coaching on any of these subjects, contact us.
Assertivness for Women
Behavioral Interviewing: Identifying that Great New Employee
Coaching Your Employees
Communicating With Others (Interpersonal Communication)
Communication Skills for Managers
Customer Service/Front Office Survival Skills (Customer Service for Front-Line Employees)
Dealing with Difficult People
Employee Appraisal Interviewing
Four Generations, One Workplace: Bridging the Gap
Keeping Your Cool in Difficult Situations
Meeting Management (Effective Meetings)
Motivating Your Employees
Peer Today, Boss Tomorrow: Making the Transition
Presentation Skills (Public Speaking)
Telephone Skills for Business Professionals
The New Manager
Time Management & Personal Productivity